Breast Feeding / Goodwill Industries of South Florida

Sunday, June 11th

In segment 1, Ashley speaks with Miami Dade WIC' s Sheryl Loree about breast feeding awareness month and the importance of breastfeeding, including common issues new moms have and frequently asked questions. In segment 2, Gayle speaks with David Landsberg, Goodwill Industries of South Florida's CEO and Lourdes De La Mata, VP of Marketing and Development, about how they help people with disabilities get jobs as well as employ them in their 35 stores, 57 donation centers and through their janitorial and commercial laundry programs.


Transcript - Not for consumer use. Robot overlords only. Will not be accurate.

I'm just South Florida spotlight on one or one point five flight SN. SHD woman WL YF Miami and we're clones Coral Springs now here's laid FM community affairs correspondent. Cheryl Loria is joining the program today she's the breastfeeding coordinator from Miami Dade counties Witkin she's gonna talk with us obviously about breast. The trials and tribulations and why it is so important to breast feed so this. Interesting I didn't even know there was a breastfeeding coordinator for Miami Dade County how did you fall into this role. Well fortunately with the. Government breastfeeding has promoted pretty aggressively and since there's so many Davies and mommy's in this world. Aides decided to put the emphasis in the waking nutrition program which is women infants and children. So women infants and children is mothers who are pregnant so they would be able city on the program from pregnancy up until six months to one year of age and then children are from birth city age of five. So that we have. Over 50% of the babies born in this country on the program and that's a likely place to promote breastfeeding. I ain't no stranger breastfeeding I know how hard it can be at times but I know that the difficulties. Are outweighed by the benefit tell us about some of the benefits that. A baby will receive from breastfeeding. A lot of benefits. Are in binding in reduced risks of different kinds of infections such as ear infection respiratory infection. Anything Castro related. Last year reduced risks and diarrhea. Mother actually even benefits as well with reduce risks of certain types of cancers. One of the benefits to is the cost breastfeeding doesn't cost any money you don't have to invest any money in bottles are. Our formula low or and water and a herself for it. And there's also they're reduce the risk of and doctor's appointments and health insurance costs. And obesity that's a really big thing in this country now we see an epidemic. Proportions of obesity and with breast feeding that reduce the risks of children. And news you can maybe lead off absolutely. I believe it's absolutely. Mother definitely will return back to her pre pregnancy weight much faster now that. Mean you're gonna go to McDonald's every day but if you live a healthy lifestyle and eat well you will return to your pre pregnancy weight a lot faster the uterus contracts. Quicker as well and returns to their pre pregnancy weight as well. What are some things off limits still one year breastfeeding mom while we always say that who watched your baby and to watch yourself if you generally have her reaction to something. In in food during training. Because this is your your DNA there's a high likelihood that your baby might have their reaction and but some of the common myths are you have to stay away from broccoli beans or chocolate or caffeine. While we want shouldn't do it is eats. For health. Eat for hunger dream Chris thirst. And watch your baby and watch yourself is he you know that you have. A milk allergy and dairy allergy there is a chance that your baby may have the same thing. Watch for different signs coup which could be college core rashes or. Stay excessive speeding up and so forth and then you work with a lactation consultant and a nutritionist to be able to determine. If those foods are causing sensitivity but we never want to tell a mother that you have to eat. Or drink a certain saying why not heat by notching a certain thing because your milk will be pour. If you think of people in Third World countries or in more into our countries these women have to breast feed if they don't breast feed their babies will suffer significantly from malnutrition. And there's a lot of diseases because there's not a steady source iron. Clean water or electricity. They survive just well. And their milk is perfectly suited for their babies the same thing applies in this country I was the. Is to learn in general that crying is a later stage of hunger like when they're crying they're already hungry. What is the surprising facts that even experienced in breastfeeding moms my eighths to be shocked that. My absolute favorite. Thing that I learned even being in this profession all these years. Is if a baby is starting to deal with some kind of illness or sickness. And we know least have the germs. Floating around in our system before we even have our first sniff Fuller fever. The baby saliva. While the babies at the breast triggers the in mom's immune system to start producing antibodies. Were which will then be passed on to the baby. So the date he's immune system is already starting to produce its own antibodies. But because this simple act of the babies being double protected. So not only can you learns some thing but it sometimes you'll experience different breastfeeding situations like maybe your milk production isn't enough or what it was with your first Childs or what you're expecting what are some ways that you can maybe help that. Prof that. But one thing I want everybody to now is. The more you would nurse or stimulate. Your breasts by using a pump. The more breast milk kill me OK so if you are. Breastfeeding your child what we call on demand all wired for young child they will be nursing anywhere from eight to twelve times in 24 hours. So that's every hour and a half to three hours. You will have plenty of milk for your baby. Pulling you start to come away from the act soon you have an egg a bottle of formula here. Or the pacifier and you start to prolong those beatings okay. Boy you're only expressing your milk two or three times a day. You're only gonna have milk for which you ask them so you always want to make sure that your pumping. If you're pumped for those pumping exclusively they need to be pumping anywhere from eight to ten times in 24 hours if you breastfeeding in your working well then you're gonna breast feed your baby while your with the baby and in nighttime and then you would need to pump anywhere from two to three times a day. This is the best way to. Make sure that you maintain your milk supply and its and its ties to be able to its you know provide all the milk tear your Childs ariston tricks. Some wide sales slip actually work click Everett about and you grief in the as the TE you can make other foods what are some other ways that you can help aid the process. Every culture has their own belief. You mentioned that they agree there's the mothers teach. We won't necessarily endorse any one particular sing okay and everybody has different reactions to different things but things that we have heard that are successful are are these these options. Some cultures believe in different mouth does a porridge is. It's really if you don't feel a need for that and it's not gonna harm you or your baby. And it's you know it's okay to explore something like that led the secretive. I come back to the more you nurse and the more you make. There's a few other factors that can make breastfeeding hard on one and I mean let's let's be honest that kind of hurts a little. It first you know. And you may think that you're not filling your baby up what are some other problems women may experience from latching on to the pain and Heidi kind of walk them through it. To keep them encouraged to breast feed. When it comes to paying it is a very common situation that a mother of eight you know breastfeeding her it's okay most of the time that has to do with positioning and latching it's also a new kind of feeling and new sensation not everybody has had a baby at the breast. So you may have some sensitivity. That you should never have pain if you're having paint this is the time that she needs to reach out to find a lactation consultant. We have lactation consultants at Wiki fairway client we also have peer counselors will be able to help mothers over the phone or at any of our units to overcome these difficulties. If more experienced and more assessment is needed that's when a lactation consultant is definitely needed. Sometimes you know there could be anatomical issues but again that is going backed student and needing a professional in the high. Some anti barriers that women find is returning to work that's a big thing they don't know how to balance. Breastfeeding and returning to work. And it and they need to have that support on how to do says you need to have a pump you need to be able to. Can't speak to your boss or a human resource is we have laws in place in this country now to protect a woman's right. Being able to express her milk safely. In the workplace. That's free of it having as a safe spot. In a bathroom that is the biggest. Emphasis of the law you do not need to go to the bathroom to expression milky don't eat your lunch in the after me don't need to pump milk they act and any severe private space. In women know that these laws are in place and women nose of their support systems available whether it be at a grassroots organization. And it should leave. Are coming to the wick program to receive breast feeding in nutrition services. Then we find that with the support and education. They are more successful in reaching their breastfeeding goals. What do you say if they job. Is hesitant to let a mom pumps somewhere you know if you go and ask of Austin incredibly. One how should a person and a fight the good fight with anything you need to become educated. So. BP isn't there is. A variety of resource is out there the business case for breast feeding is. One. Resource that can be used that gives you tools add that you are will help you to get us to have an open conversation. With your supervisor with your HR which the HR department also the Department of Labor. Is a resource where you can learn about the nursing mothers provision that's in the affordable care act's. And then additionally LH in league can give use some good assistance on how to have that open conversation. But moms need to know that we have these laws in place to protect that rate you talked a second about vote blacks and union. The last sometimes being the number one problem that it can hurt or that your having difficulties had even know it collapse is good is just that it will be pain free your pain is the first in the case. If you're having pains something is going on because breastfeeding. Even now many people believe breastfeeding. It's supposed to be painful that's incorrect he should not be having pain again if you're having a sensation. Person's sensitivity. That is not necessarily a bad thing. But teen what you're greeting your teeth or your crying where you means create damage on. Actual nipple in the aerial act that is an issue that you need to reach out and get some assistance for shore. Very simple it could be just the way we're holding our baby you know that baby needs to be held up really good in high. Mother should not be leaning over the Davie the baby's smile should be open good NY. And they're gonna take in a good percentage good portion of the aerial in the nipple. If they're just sucking on the tip. You're going to how a lot of pain and discomfort. The the lives will be France like a fish. And you'll hear babies while the lean and these are all signs the best way to know is lack of paint. And Decker counting the another thing that moms are worried about is is my baby getting enough. And the way you can tell is by their diapers how many PP Dickerson and how many still diapers and how. If they're having anywhere from 68. After day five. And they're having 68 PP diapers in 24 hours and two to three stools in 24 hours. And your baby is gaining anywhere from one to two pounds per months they are receiving enough breast milk and you're doing an amazing job doing that. A wanna take moments her re introduce Sheryl Gloria she's the breastfeeding coordinator for Miami Dade County wick and today's he's been talking with us about the importance of breastfeeding we've got our wasted troubleshoot if you are having issues. The importance of breastfeeding in the benefits that it gives to both baby and mother. Is this very hot topic you really can't open up social media without seeing a celebrity or news report or company trying to do something to normalize. Breastfeeding. So I am very happy to have Sheryl on let's continue. So listen issues can be you know coming back to work creating a little stress the mean what advice you give some moms their heart and a hard time that are experiencing all the or none of these issues how do you encourage them to keep breastfeeding. We do follow up with these mothers as well peer counselors will call them on a weekly basis monthly bases or whatever they decide between the client the mom and and the peer counselor lactation consultants will follow up with them. We do that by supporting them having them come in for consultations. Or one unwind. Counseling sessions. We also provide them they're resource is that where they know to reach out for help so that they're not left alone cake and it's a lot of education and support. And so it's just not that there aren't getting enough babies go through gross parts and when they go through grew experts they want more milk does not affect isn't your body's way of like. Beefing up the milk processed yes our babies. All babies regardless of the message you feed your babies will go through a growth spurt usually BC at about six weeks. Then we see it about twelve weeks and then we see it around six months. Give or take. And that's a time where mothers actually lose confidence that they have a high milk supply because all of a sunny and eighty goes from this normal routine to nursing nursing nursing nursing. And they don't feel like that they can catch up in their breast median softened by that point below what it is is your baby is just needing those extra calories because all of a sudden they're gonna do this big booming growth. Where you wake up the next morning you're like why all the deckers are fading orange outfit I'd put on yesterday doesn't fix it day. And and that's not all all day. Just filing your babies cues. Continued to nurse Emily Collins of Maine and if they're asking. To to come to the breast more frequently any. Just can't say die it's a short period of time that your milk supply will. Will accommodate. You just still wants introduce formula that point or start to give the pacifier or more because they knew we do sugar supply and moms aren't aware of they end up killing their milk supply and their long term goal. Because they feel that they don't have enough milk when in fact those things are the direct cause of why you don't have milk school. And even sometimes moms will stop cookies you feel like you're being used as human pacifier when they're not even there eating anymore so how can you tell win they're. I know you'd never won a BA human pacifier but if you do become know that all. All they're seeing whether it be not new to tip which we call bad pacifier faced. Or are new to him. Still stimulating and still going to help to keep that milk supply going in high okay. I'm learning to be easy to use learn when they're hungry to learn when there's sleepy we know that when a baby is hungry and they're crying it's because we've missed all those of you accuse. Me. Hmmm when the babies stunned nursing at the breast. He'll watch for those signs of being consents and and and happy and the body goes limp there and that deep sleep. You can break the seal. When they're doing those not new tricks and they still need a little bit more of the sucking until they fall into that deep sleep. Is very good time element to base this pie in case you are just this in the queues his senior sleep deprived at this point so you may not be catching on to everything your child's throwing at you. First six or let's say six weeks you you know you first you had your first two weeks you kinda get an oriented to things. And then you're going you'd get. Acclimated to address the address kind of level off the milk supply. And supply and demand kind of leveled off as well. I would say about six weeks you start to see things really regulate. And life becomes. A new kind of normal you're feeling better. They be it baby and you have. Gone through that learning process because even though breastfeeding is natural in all babies are born to address seats it's still a learned process. And then you start to see a big difference about twelve weeks and pilots say where things are really just. Folly and sit there rounded this piece is just fits well and I even mean how long should the baby's day at the press that they think you mean as they're nursing at the time element is new orange right they nurse for like twenty minutes or until you depleted and as that goes along the become more efficient. Grass and the new Taurus owners more frequent. Me and stay on the breasts a greater period of time that is correct. And they need that because that's the fastest growing period of time. Ever OK and you also wants to make sure that they're getting a lot of milk because we need Dan to regain their purse swayed by two weeks of age. If they haven't regain their birth to a week of excuse me birth weight by two weeks of age we need to kind of look at what's going on snakes are babies getting enough and there's transferring taking place and so forth like that still. And then after I would say about that period of time we're looking at a nursing sessions and once they've you know you've gone through that. That newborn cycle I would say anywhere between 5010 to twenty minutes could be a nursing when they become more efficient. And then as the baby gets older it actually gets even simpler and quicker and faster they become so efficient. That they can nurse on both sides five or ten minutes and then they're good for him two or three hour stretch because they are just really efficient. Ed and nursing. And that's what the difference between bottle feeding and breastfeeding comes in the play bottle feeding will always take the same amount of time he still have to put the same amount of crap you still have to wake up at night. Where breastfeeding they are much more efficient there and control of the feeds they never take more than what they need and it's always ready at that rate temperature at some. Does moms alike are I'm clearly not making enough almond milk is nutrition and I need to start giving them food. Real actual food when should you be introducing human foods to be the first wanna say what the what our record our current recommendations are. Are the American academy of pediatrics. Recommends a minimum of one year of proceeding. The World Health Organization recommends a minimum of two years of breastfeeding. Both organizations. Recommend that solace which is what you're referring to start. At approximately six months of age and this is why it's key because prior to six months of age babies are generally not developmentally ready. Signs of being developmentally ready is that they're sitting up they possibly have their first two teeth they air watch Sheen. All the food on your plate they're able to take their their fingers you know there are some in their their index finger. And picks small things of off off their plate. We want these signs of readiness why because at that point in time they have that they jest and enzymes. And their DHS assistant is now mature are to be able to break down that food. Introducing solids to sit. Which we see some people starting. Weeks olds we see them three months four months they are not ready you're opening up their system. To increased risk of allergies. And digested issues they're not developmentally ready that's why we look for these different signs to do so. It's some babies may go 55 and a half months some babies may be a little later than six months you know this is just in general guidelines but the average is around six months of age is when you would start to introduce complimentary silence. It does not replace. A breast feeding session. Right it's just at a beach and getting yes justice wallowing in regret Ellison knew flexes what is on the packaging only new youth need to eat the baby baby food with a stern and then they kick it out and then you see a lot of people's open back up off their chin and put it back in their mouth. That tongue thrusts. There immature they're not ready that's a sign of not being ready for salads. If the baby is ready they're going to take the food on the tongue off the stone. And they're gonna carry it back to their throat and swallow it. If there speeding it out it's because they don't have that control of the tong and that's a sign of knocking. You talked second ballot bowl black. Acts engine. They'll laugh sometimes being the number one problem that it can hurt or that you're having difficulties how you need to know Potlatch is good is just that it will be keen. Three EU more pain is a first in the game. If you're having pains something is going on because breastfeeding. Even though many people believe breastfeeding. It's supposed to be painful that's incorrect you should not be having pain again if you're having a sensation. Or some sensitivity. That is not necessarily a bad thing but. Mean what you're greeting your t.'s three you're crying where you me he's creating damage on the actual nipple in the aerial act that is an issue that you need to reach out and get some assistance for shore. Very simple it could be just the way we're holding our baby you know that baby needs to be held up really good in high. Money should not be leaning over the Davey. The babies malice should be open good and why it. And they're gonna take in a good percent a good portion of the aerial in the nipple if they're just sucking on the tip. You're going to hound a lot of pain and discomfort. The from the lives will be flange like a fish. And you'll hear babies swallow leaned. And these are all signs. The best way to know is lack of paint. And Decker counting the another thing now moms are worried about is is my baby getting enough. And the way you can tell is by their diapers how many PPI percent and how many still diapers and hound. If there are having anywhere from 68. After day five. And they're having 68 PP ten acres in 24 hours and two to three stools in 24 hours. And your baby is gaining anywhere from one to two pounds per month they are receiving enough breast milk and you're doing an amazing job doing that. So breastfeeding is a hot topic right now appear on social media on your seeing somebody fight the good breastfeeding fight or a celebrity pose the most recent here Ryan breastfeeding photo. I'm recently target key now is supporting breastfeeding. In any of their stores saying that you can breastfeed anywhere including our fitting rooms even if others are waiting. Used to be able to breast feed in their store they also going to say you are not to approach a breastfeeding woman. In a target story you know let them do what they need to do. And no a lot of moms still like to see more of this kind of change. What changes do you think specifically need to be made in order ten make this a more acceptance. Being everywhere in public and in private that. Breastfeeding should be seen as a normal. And currency and how people feed their children there has been a lot of momentum you mentioned. Target you mentioned social media. Ways and be enactment of the nursing mothers provision. It's really prayed breastfeeding mainstream. And it's made it possible for a wide range of women whether going back to work. An inner feeling empowered. The state of Florida Harris the law that says that if a woman has a legal rights in Vienna location she has beat. Right to breast feed her baby whether she exposes or whether she covers up it's not considered a sexual acts. So we're moving in the right direction and women are being more supported than ever and the research. Is out there to show that there is a she is significant difference. And we want to CO reduce risks of obesity easing can serves and and so forth. Do you think normalizing. Of breastfeeding. Will encourage more people sued can continue with it try it means some moms could treat a formula some others decide before the big teeth out that there will not be any any breasts being detained us we'll help normalize it first some of those. Absolutely. In Miami Dade County are breastfeeding rates for the link program are continuing to climb. Read our goals have always been healthy people 20/20. Goals which sets for. Initiation. It's also a generation which is long term and also exclusivity. So the government is really. Promoting it to make sure that. We are parents are supporting for supporting those mothers the baby friendly hospital initiative. Would be. A very good step in the right direction. It will. Really support and teach. Women that had just delivered their babies to learn how to breast feed they'll get the education at the bedside. So that when they come home they know what they're actually doing. They're being positively influenced and supported. There. Having a lot. More are supported the work force such as target having their policy and the actual our local Health Department Miami Dade County Health Department. Has eight lactation policy in place for its employees to use so everybody knows that you're able to expression milk in the workplace and that you have a safe private place to do so. So having those policies in place. I'm offering the different support and services and wellness. There with the works wellness would be a good step in the right direction also. And there is a movement you see it taking place throughout the country and I liked. And all my conversations just by asking I mean you've given Nestle welcomed in college about breastfeeding. But what do you think the three most important things our listeners should take away from our talk this morning. Breastfeeding should it hurts reach out for help Watson died Paris you have a lot of diapers you have a lot of milk and three. Contact elite program if you need assistance and we have a help line in Miami Dade County. Which is 786336. 1336. Serial thank you again for coming on and speaking with us on this very hot topic today thank you very much for having us. You're here in South Florida spotlight on 101 point five lane FM. Now community affairs correspondent Neil Barton. I love this line. Donate stuff and create jobs that is the tag line and really the bottom line for goodwill industries of South Florida your talk about how good will is doing. And how we all can help people with disabilities is good Wilson president and CEO. Dated Lance berg he oversees goodwill huge operations 35 stores 57. Donations sinners now and more. Now you may recognize mr. Lance first name from his time at the Miami Herald where he was there for thirty years working his way up from staff accountant past president of publisher. He's currently a member of the united way of Miami Dade County agency executives. And a member of the greater Miami chamber of commerce quite a busy guy and also with us is Florida's Dan I'm not a VP of marketing and development at goodwill industries thank you both for joining us. Thinking it's a pleasure to hear. Ariza first out let's talk a little bit about the past the origin of goodwill how it all began and how concerning my name. Well good well actually started in Boston mass. Just after the turn of the century. By the red reverend Edgar Helms. And the idea came out way if was kind of a sea change he was receiving a lot of the same type of donations from his congregation. And ending up. Giving those two. So more people each time who were in need. And while dollars and really good thing. He found that it wasn't really changing anybody's position in life and so he came up with the idea of instead of just giving stuff away. Engaging folks in fixing up goods that were donated to could well. And so that was basically a starter room rudimentary. Vocational training at the time. And that became very very successful. When he got a second brainstorm the second brainstorm was let's not give away the stuff we've fixed up let's. Put it stores. Sell them the items and use the cash flow that's generated to do more vocational training. Thus changing people's lives instead. Just giving things away and he called it. A handout instead of hand out. And the idea took off like wildfire grew fast and Boston. And then really got transported into a lot of major cities across your ass. And you should that was a turn of the century when this that was the turn of the century Sudan following. With much of the same idea. Throughout the twenties and thirties every major city got a good well. Tom and it took people to bring good well. Organizations in their city and resources. And so the right team of people. Got together in Miami in 1959. And that's when we got goodwill industries of South Florida and those those pillars those founders. Were the night Brothers. Founders of Niagara newspapers and their flagship Miami Herald. I want connection. Actually did exactly. They were another pillar of our community James. And this third pillar was Leonard hapless father of prominent. Miami banker at the time. And there's never not been and have this family member involved in did well throughout all of these years so they've been really really important to us. There were many other people involved in helping bring goodwill from Miami Heat but if you had to pick three of those would be. Those would be the most important job contributors to start up it started it and kept it going exactly. And now how many years is that now of course so you era personas inside 1959. And we started. The whiff dissimilar game plan that other good wills had so you're doing a this starting this business donated goods and selling those goods and stores. Having that throw off some cash flow and doing vocational training. The of course we looked around at the model that have been successful and worked on during much of the same things so over many years. We became very skilled at identifying people with disabilities and other barriers to work. Understanding what it was like to work with that group and to begin to location only trained. And kind of make more ready. People with disabilities and other barriers to work that was. Right from the start the mission of the organization lot of people don't know that they they know that we're the place to give that shirt too when you're done what that could fit and they. You may or may not know we have stores to to sell that item and but a far smaller group of people understand what were really about it. Is helping people don't helping people particularly vocational training folks and making them much more ready for the workforce than they've been there would have been. In making them ready for those that may not be able to. Working a traditional work force because they disabilities they can continue working that Ron said. That's exactly right now that's something that happened to a greater extent over the years to kind of interesting story behind that as well so. We went on with the original model for many many years and about halfway through our existence. We realized we had become extraordinarily. Good and valuing people and vocational training people. We had a wonderful placement department and still do today. But the big challenge is placing people in community jobs getting private industry. To accept people with disabilities and other barriers to work and realize. That they really have capabilities and have a lot to offer. And so when we saw the scope of this issue and our community. We brainstorm. How might. We also helps solve the problems are not just vocational training people how might we actually be able to provide. More job opportunities for them to get him hired exactly and so what we started to do is Alter the model. Which was outside placement from the start and so what we did is who. Look around for other sorts. Industries that we can participate and run ourselves. And hired directly on goodwill staff more people with disabilities and more people pair's work. And that's the first one we got the first one from other sister did well said the good wells I might mention here that we are all independent locally run locally managed organizations with a local boards. And that means we get to set. Good mission. For what does the most good in South Florida Moore really really happy were able to do that there is a goodwill international but they kind of stick to. Maintaining the brain and connecting us all together and exchanging. Best practices. And advocating for us on the health and DC. So in terms of monies that stays here or whatever you do is hear the work two jobs and money everything is here. All of it and the and the mission is that and how we execute that mission as sent here as well. So the first thing we did when we realized we might be able to. Create positions for people with disabilities was it look around at. At the sister organizations. Around the country. And we figured out. What had been done most outside of stores and at the time it was custodial services. So there were about fifteen other good wells around the country. Winners with the services operation and they were doing vocational training around. How clean the building and so it's not just me building it wouldn't be say. One doctor office where we're out looking for buildings that are bigger. And could sustain a workforce of at least three or four with a working supervisor. And because we're functioning with people that have disabilities come is much more favorable to have an environment where you can have some supervision going on. As well in so we realized that the time that a great opportunity would be to respond RFPs from government. And try and find federal state and local government buildings to clean and so we learned how to do that we learned how to do business. By responding to a government RFP and we get Murphy's first she buildings about 25 years ago and that business hasn't grown and grown and grown one building at a time. Until today. 157. Federal state local government buildings. Every police station. Your contract for a janitor value of goodwill is the cleaning inside of those older. Closer and we now employed in that area of our operations 300 people. 75%. Of whom. Patty disability. And when I say disability I mean government. Define disability either a developmental disability intellectual disability. A physical disability that could have been from birth or from an accident. Or mental disorder that significant enough. That we generally. Be having one of our participants kind of help from us tackle me. And that is exactly what we've done and soon this says. Proven out in that segment to really be a wonderful thing and it's a positive thing for the economy wallets. A positive thing for foreign aid group of folks that really have trouble. Fighting keeping our 300 people that are now productive member of society who otherwise were true ways that couldn't get a job he just bypass the middlemen and went right through them. So it hiring them yourself I love the idea exactly. He's going on for two and a half decades. Yes I tore you down today. What the scale of this problem is in the community I think you find it pretty astounding sum gonna do that so. We all know that the size of Dade and Broward is four and a half million people now so it's hugely larger that one than I was when we started out. The working age people out of that group is three and a half million people. And per the census. Out twelve point 6%. Of society has one of those four disabilities. 12%. Yes so so in South Florida that is 460000. People with one of those four disabilities and that is an extraordinary number. More extraordinary. Is that 82% of that group is not working so the government's definition of unemployed. Plus the government's definition of not working which means you haven't solved work in the last six months old when. And we all know that unemployment is larger than it than it appears that and not working group. Has a huge number of people with a disability. Also has a large number of people with the other barriers to work. And soon we'd decided that's what we should just stay squarely focused on over the years. That's a challenge. In each had gotten. Are you trying to get get other companies to follow your lead Issa. Listen let me tell you what we did and we saw we saw how via the opportunity. That was in front of us in this custodial services and business. And again we brainstorm. What else can we do right. This is worked out well it's not extraordinary risk. It's so. It's a model. That is now called social entrepreneur so so start. And runs something that would ordinarily look businesslike. No but what you do is use the proceeds of that to fund your social mission which in our case is vocational training and to go one step further. The target of our charity. Someone who has a disability or they're eager to work is actually working and that business. Generating cash flows so that they can help the next person. With a disability or barrier to works I would say it's a fascinating ecosystem. That continues works and what we've said it to ourselves was what else could we do you. So we started to secure our government RFPs. About 2223. Years ago you. And we found some RP's. In apparel manufacturing so making. You military uniforms and flags for the US government. So we started. We started that operation 22 years ago fledgling. Took us years. To really be able to do this would any sort of productivity. It was an easier military uniform is kind of the boot camp variety. More simple and and the flag we made was a flag for the VA and so it was the interment flag that every military veteran gets to be period. We started small. And little by little competed for more contracts over the years. And started to build a much more sophisticated apparel manufacturing. Shop. Right in our headquarters and help. And I'm meetings today. That two day. That apparel shop employees a thousand people. 75%. Of whom have a disability. And there's a government program through ability one and I. Quasi government organization called source America that helps give us the opportunity to compete for these jobs doesn't handle the job you've got to win and RP. Chow right. But at least we're in a pool. Of folks I can compete for this work and so nothing's. Nothing's a given nothing's permanent they're all twelve to eighteen months contracts and you've got I might Anaheim either react if they happen to be reacting or compete for something new. And we had a big tradition over the last twenty years of competing for something new that we've never made before but once you learn the skill. You're able to manufacture and sell in this case so a lot of different items. So this year well we won't actually so. A million military uniforms. And VA flags we have. Grown to the point where we will now produce one quarter of the flags in the entire United States so. The US flagged at the military veterans are buried with one quarter of those how to label on him that say goodwill industries of South Florida. And are made by people with disabilities. General credible it it turned turned out beyond our wildest. Expectations are imagination we are now. Right here and help Florida. US military. I imagine that. Go back a little bit just in case you don't know what RFPs are spoke so when the government wants them procure something buy something. They can put out the specs of that mine. And what you've got to be able to do which is a lot by the way in the case of military uniforms you have to have. These perfect looking camel material which we don't drink but we buy from government government. Vendors. We've got so that uniform within an eighth of an inch we have to deliver a variety of sizes. And flavors of uniforms we produce for not just the army but the navy and the Marines. And we are making one of our first air force uniforms. And while. Just starting up right now you see those colors on almost on the floor today. So. And basically. You've got to deliver and and you've got to deliver the product in the timeframe. That they expected one. Otherwise someone else will be my head so that we have to act like. We're. I'd edit and excellent business on meeting the customers' needs. And it is anything but give way to an organization or sports people just bullies but it is great. That our government drew a line in the sand and said at a minimum. Uniforms and flags will be made in the United States and so yeah it has been an EPA you're an ad revenues at its been a great I'll deleted items. Yeah another another thing I'd like tattoos that which really important for the people. On who worked you know who the program participants for every receiving services. That kind of morphed into doing his very meaningful they know where these. Witness apparel is going to wind up in who's wearing them. So it's not just you know busy work its important work and they're they feel very confident they're part of the process. And so we really does become a team a team effort when you go to producer pair of pants if it takes what like 95 different operations. To make one pair of pants became everybody's kind of doesn't want thing. And that we that we do it well with people with disabilities is it's it's halting repetition. So are their pants start off great with small parts in and they do one thing they do it well as increase our productivity. And they get faster manner where they do then they're able to move into more complex operations say they're never really board via a bit limited to what they can do. Lou so it's important work and a lot of the times. And the irony is that a lot of the people who are working on there and leave themselves may have children who are in the armed forces and. They feel that Dave Conte goodwill looking for their own independence financial. Or just yet their life in order and there working on a garment that couldn't. You don't represent your making a difference for millions of trees to an important thing and if they're working on the flag that's even more symbolic about you know. Being independent. So that became business number three out of five Y. Asked if he is joined us were speaking with David mansard CEO of goodwill industries and the artists diplomats at VP marketing and development and goodwill and she's a South Florida. We are about the origin of good well how they're making a business of themselves. They're taking over the world that seems to. And doing it right well we're taking notes okay so. Onto the next step you've we've got Howard again you've got this business going you you've got great contracts. Went. Syndicated to other wonderful business segments we chose to compete and and one of them is what really brought me two good well and that is. Our participants that good well. Also put every single insert into the Miami Herald. And I'm used to it Harold and. Some strategically how could we do light manufacturing. For a single business here in Miami and twenty years ago. We come approached Miami Herald on what they can use helpless they were cramped for space at the time. They were going to be buying some new equipment. And they thought this this might be a good one and so in in in newsroom terminology it's called the mail room that's not a mail room like we know that. It's the place where. That target insert gets actually inserted into intersection of the vicious bloody and Coley is actually correlated and and and so I was at the Miami Herald that the time and I was warning to folks who figured out that this could be a possibility. And how wonderful would it be to have folks with disabilities working to do a part of our. Then business at the Miami Herald and so for the last twenty years every insert that appeared in the Miami Herald. Was inserted at goodwill industries. Where if predominately. Disabled labor. Tom power plant and al-Qaeda and it worked famously well. I ended up going on the board of good well at the time. And while I. Came and went from non profits over the years as I was working at Miami Herald goodwill goodwill was placed second never leave it it just amazed me. First saw the scope of the problem amazement. And do the wave that goodwill chose to excuse its mission was even more amazing to me. And I just enjoyed that volunteer work over all of those twenty or so years. And never left. And when it came. Time when I felt the burning desire to have a second career after thirty years at the Miami Herald and and it's parent company. Unbelievable Lee those long long term CEO of goodwill was leading after 34 years. And it was pure serendipity that I. Ended up there as CEO and a place that I knew I loved so much. And that can also probably gained from my my thirty years of private industry experience. You know making sure that no matter what we're always solve it. Because you can't execute a mission and and lesser solvent. And so that was business number four and I'm just tell he really quickly that business number five is only three years old. Easy commercial laundry and when I say commercial laundry I mean did. We have the capacity to wash. Forty million pounds a year. And so we did not put that laundry on our Al paddock campus. We rehab to building and installed equipment. In a location in Liberty City we did this three years ago. And don't partner that started this when this was you health they came to the table and said you build it. And we will bring our laundry business to you and in new health has a good size operations about three million pounds that you can see we started out. I'll win if only about seven or 8% capacity. You'd hoped would be on linens for my DVD universe university Miami hospital plus all of their clinics and yes it it's for everything that he would see in a hospital room. That is being out of cost weekly. We started out focusing on health care because it's actually hard to do some sort out why would you start on something that's hard do it to you plus because it takes bio certifications. And it's a specialty and it's. A better niche for us occupied than something that's just purely a commodity so we learned how to do hospital laundry right. And continued down the path did an excellent job for you am. And about a year and a half into that we were fortunate fortunate enough to win the business of public health trust. So we now do the laundry for Jackson. It's three hospitals. And it's variety. Of clinics as well on now is nine million pounds and so very very large operation. Subsequent to that we whine about half of the hospitals in Naples so we just truck across alligator Alley made. Do not not an issue to do. The big kick in the war and we worked very very hard it is over the last three years and I can tell you. We're very happy to tell you that we just want the business of HCA hospitals in South Florida that's ten hospitals eighteen million pounds. It will bring. Right and the laundry. T near capacity although we still have some room but what really excites us is that 140 people that work to us workforce right now before we reach capacity. And we're really proud to tell you that seventy of the 140. Come from Liberty City within a two mile radius of the plant and while we thought that might be an opportunity when we built it. We are extraordinarily pleased that that's how it's turned out and we long term Miami and snow losing. Yeah exactly there's been a promises made to Liberty City over the years and we're just happy that we were able to step forward I'll put a sixteen million dollar investment in plant and equipment there. And now deep just on the turning point of having that turn into cash flow positive instead of a big drain. And we expect that as we start tonight shift in the next few months by the way for anybody that's listening and interest and there's a good 7080 jobs. In this laundry business that are going to be opening up over the coming months. At our plant Liberty City on 62 street and 36. And if someone is listening do they have they would have to have a disability. We look first for people with a disability vote we employ plenty of other people wish what we call barriers to work. Folks and it had trouble holding down work some of them have minor disabilities. Others might have language trouble and elect. Challenges. Excel era. They were really interest in talking to somebody offices that don't fit for right. RH they would go to goodwill stuff sorted out or you can do that new or you can certainly call our main number which is 3053259114. So that rounds 505 businesses. It's extraordinary what the enterprise has become. Last year was. Our biggest year. The big. Operations we run are what drives our ability to execute mission. And unbelievably. We ended the year with a 3100. Employees making us the twentieth largest employer in South Florida. And it was and we servicer I'm almost 6000 served almost 6000 people and others on other words we. Worked with 6000 people on what could be the next step for them. We employed an awful those people. And we had a record year can do we're very very pleased now that. Doesn't mean that we're not always have challenged financially because in order to serve and more people and work at this problem that is so large. We're we're always looking for help to do that so were we started our first development effort in earnest so we. Are looking for cash contributions. In major garrison endowment gives we're gonna figure out how people can volunteer for us really for the first time ever. And expanded to many of the same things that that nonprofits in the community. As a does an excellent they have always ask nonprofits. Donations and volunteers and I know that that backbone of any non profit yes and those people know. Com with the goodwill that'll give us their sings their stuff as he started to send your I donate stuff create jobs. Look the yes cash donations are important because they help us as David said. Have stability between contracts or gives the opportunity. To grow on and expand to not only other business opportunities that allow simply more people. But it also on how to speak more competitive and relevant to the types of training that we do vocational training. And one of the things that we and the other four groups really that we like to is to say we provide services to and as we mentioned it to people with disabilities. Veterans refugees and also ex offenders that are trying to integrate back into the community. Mean that we're we're developing warmer programs for that so when you think of that well yeah it's not just your stuff but you know going online and on providing cash also helps us. The more money we make the more people we help these. And donate straight on line sure I said we may yet we only have a couple minutes left so. Parting thoughts. First of all I did a huge thank you to your list starship foreign don't. Two goodwill taken near your gently used as we would call it items whether they be clothing. Or housewares and everybody knows an additional clothing are always looking for housewares. Were happy. Have you bring us furniture to one of our stores. On their summit panel better than others but we'll take it. The dad and that is truly the driver in the main funding mechanism of our operations so thank you thank you. The next thank you before shopping at goodwill and I'll play. No longer looks like a thrift store looks an awful lot more like a target our our marshals. Well let a good shopping experience. And a treasure hunt I might add. There is always something of much greater value than we're selling it or pentagon will store so thank you for that and thank you for considering. Any gift that you might make to support. This mission like he would any other nonprofit. We know we are making a difference. One thing I'd leave you with is we do. You directly place a hundred people a year and community jobs. But there are another 250 to 300 people with disabilities. That self select out of goodwill in to a community jobs each year and that is good turn over. David plans bird and remotest and I'm not for goodwill industries of South Florida thank you so much if you think you. You've been hearing South Florida spotlight on one of one point five lite FM the opinions expressed are those of the hosts and guests and do not necessarily reflect the views of her staff management or sponsors your comments and opinions are invited to email them to yeah. Lite FM and the light Miami doctor. That's a light TE SNL. YGP Miami. This is an Entercom communications corporation station.